Course Content

Delegates will acquire the skills to:

• Define Emotional Intelligence (EQ)
• Understand Emotions and the Brain
• Apply the EQ Model: Skills of Emotional Intelligence
• EQ and Self-Awareness
• Managing EQ in various situations
• Using EQ to Build Relationships
• Empathy and EQ
• Self-motivation action plan

 

Who will benefit

The workshop is suitable for managers and supervisors, team members and leaders and frontline personnel.

 

Duration

2 Days