Course Content

Delegates will acquire the skills to:

• Understand the fundamentals of the Communication Process
• Apply the power of First Impressions
• Know the signals that lie behind Body Language
• Know how to project a Professional Image through the use of Dress
• Using Vocal Quality to get others to take notice of you
• Develop the awareness of how Positive Rapport attracts others to oneself by means of:   – Sensory Modalities

     – Eye – entry Cues

     – Mirroring, Leading and Pacing

     – Using Territorial Zones effectively

     – Managing Seating Positions effectively

     – Understand the power of the Handshake

• Using the skills of Listening to get others to buy-in Understand why Effective Communication works

 

Who will benefit

Any person who deals with people in all areas of life, those wanting to be taken more seriously on a daily basis. Ideal for Sales people, managers, shy and reserved individuals, those wishing to make a personal statement, etc.

 

Duration

1 Days